Our Service To You

At all times we strive to ensure the highest service standards combined with consistent communication and efficiency with the letting of your property. Our main objective is to ensure that we let your property to the right tenant, whether it be a professional working in Canary Wharf or the city or a company let to an investment bank. This will in the longer term protect your investment and minimise stress. Some of our corporate clients take our "serviced apartment" service which includes daily cleaning, ironing and weekly linen changes which also ensures your apartment is well looked after.
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As part of our fully managed service we carry out regular comprehensive inspections. A detailed report is provided to you and we can arrange for any necessary work to be carried out with your consent. We can also offer a let only and rent collection service.
Full Management Service
1. Advice given as to the likely income and recommendations for achieving maximum rent.
2. Advertise and market the property using methods deemed necessary.
3. Interview prospective Tenant(s), collate references including bank, employer and Landlord/character reference. Where necessary, additional security will be requested by means of guarantor. In the case of a company, a company search would be obtained.
4. Prepare the Tenancy Agreement. It is necessary for the Landlord to have this documentation in place in order to gain protection of the relevant Rent and Housing Acts, and renewing the agreement where necessary at the end of the term.
5. Arrange for a check in for the said property at the beginning of the tenancy and a check out at the end of the tenancy. If an inventory is not already in place this can be arranged at additional cost.
6. Collect a deposit from the Tenant(s) to be held by the Agent as Stakeholders until the end of the tenancy when the property and contents have been checked.
7. Collect the rent monthly and transfer to the Landlord monthly (normally within 15 days of collection) less any fees or expenses due or incurred for the period.
8. Arrange with utility companies for meter readings and advise them of the transfer of service contracts to the Tenant(s) at the beginning of each new tenancy.
9. On a quarterly basis an inspection is carried out. Responsibility for and management of empty property is not normally included and will only be carried out by special arrangement.
10. Co-ordination of repair or maintenance including arranging for tradesman to attend the property and obtain estimates where necessary, supervise works and settle accounts from rents received.
11.Make payments on behalf of the Landlord from rents received for insurance premiums, maintenance contracts, service charges, ground rents and such like.
12. Arrange a full property inspection and inventory check and deal with matters relating to wear and tear before releasing the Tenant(s) deposit.
13. Collect and forward Landlord's mail.
If you would like to discuss the letting of your property please contact our Lettings Manager on 020 7473 9532.


